The HP scan to computer helps you to straightaway scan and save the documents to the computer. While you are scanning from your HP printer you don’t need to perform extra steps to transfer that file to your computer or share it with someone else. The scan to computer from printer is much less time consuming and saves that extra effort. You just have to complete the scan to computer setup to use this amazing feature.
Sometimes, while scanning from printer to computer you might come across an error, ‘Unable to communicate with scanner’. This happens due to the following reasons;
If the HP scanner drivers are not installed in a proper way.
In case the computer or laptop does not recognize the HP scanner.
Troubleshooting Tips To Fix The ‘Unable To Communicate Error’ In HP Scanner-
There are two probable causes of the HP ‘Unable To Communicate Error’ with the scanner. Both the causes are explained below and the solutions have also been mentioned. Follow the tips in the section below to remove the communication error problem;
If the HP scanner drivers are not installed in a proper way;
Start by checking if the scanner is chosen correctly in the application.
If you don’t observe the HP scanner in the list then it implies that the driver is not properly installed.
The next step is to uninstall the printer driver from your computer or laptop.
Then, reinstall the drivers again and connect it again to the scanner.
You can reinstall the scanner drivers with the help of CD-ROM as well.
2. In case the computer or laptop does not recognize the HP Scanner.
Firstly, disconnect the HP scanner.
Then, reconnect it back to the PC device.
Check if the HP scanner is connected to the computer using a USB hub, then connect it to the computer without that directly.
In case there are many USB ports, then try connecting your printer to another port.
Now check if the scanner has been recognized after restarting the computer system.
Then, perform the following procedures accordingly, If the scanner is not yet recognized then it is advised to reinstall the ScanGear;
3. You must ensure that the lock switch is released.
There are chances that the HP scanner is not recognized by the computer or laptop (Windows operating system). After that attempt the on-screen procedures to resolve the issue.
Communication Error With Scanner Resolved! By this, you know how to resolve the ‘Unable To Communicate With Scanner’ while scanning from HP printer to the computer. HP scan to computer is such a useful feature in these times where every corporate or personal task is being carried on the internet. So, whenever there is a need to share a scanned document, the Scan to computer from a printer feature saves a lot of time and effort. The scan to computer setup helps you to directly scan and share the document to whomever you want to send. But, sometimes some technical or connection faults hinder the scan to computer from printer function. But, the above-mentioned tips come to your rescue and you can successfully resume your work.